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Im getting an error msg when I try to download https://youtu.be/neOWf6taUno!

I keep getting an error msg when I try to download this   https://youtu.be/neOWf6taUno   my email is mindycaruso@yahoo.com   thank you 

3 replies

its fixed, thank you very much 

s

You're welcome!

it doesnt give me an error msg til I click the format I would like - mp4

s

This error has been fixed. Could you please try again and tell me the result? 

s

Hi Mindy,

This link worked fine for me.

Would you please tell me what Device, OS, browser are you using? What format are you trying to download? And what is the exact error text?

Alexander. 

Im using iMac safari and it says invalid download ticket!  thank you